Shipping policy

Delivery Information

We aim to dispatch all orders as quickly as possible. Orders are usually processed within 1–2 working days, excluding weekends and UK bank holidays.

Delivery times begin once your order has been dispatched. Estimated delivery times are shown at checkout and may vary depending on the delivery service selected and your location.

We currently do not deliver outside the United Kingdom.

During busy periods, including Christmas, seasonal events and promotional periods, dispatch and delivery may take slightly longer than usual.

Please ensure that your delivery address is correct when placing your order. We cannot be held responsible for delays or non-delivery caused by an incorrect or incomplete address provided at checkout.

If your order has not arrived within the expected delivery timeframe, please contact us with your order number and we will be happy to help.